FAQ's

Is Storage Station located in Kennewick or Richland? 

We are technically within the city of Richland, but we are located off Clearwater Avenue near the center of Kennewick making our storage facility easily accessible for residents of both communities to take advantage of our state of the art climate-controlled storage facility. 

Can I rent from month to month? 

Yes, we offer some of the most affordable month-to-month storage lease options in Richland and Kennewick. Our minimum lease term is one month, and we would love to have you rent with us for as long as you need storage!

Will you raise my rental rates? 

We guarantee that your rental rate will remain the same for 12 months after you start renting with us. Even if we increase the rate posted on our website, we will not raise your rent for 12 months.

What sizes of storage units do you offer?

We offer a variety of unit sizes to fit your needs, ranging from 5x10 units to large 10x30 units. Check our Kennewick and Richland Unit Rental Page for specific dimensions and options.

Do you offer climate controlled storage? 

Yes, we have climate controlled storage units in multiple sizes. Our climate controlled facility is equipped with advanced HVAC to ensure the temperature stays within a specific temperature range. Check our Unit Rental Page for specific dimensions and options.

Can I access my storage unit at any time? 

You can access your unit during our gate hours between 6:00AM-10:00PM every day of the week. 

Do you offer a move-in truck?

Yes, we offer a free move-in truck to all new tenants. Reserve the move-in truck with our onsite manager!

Do you offer renters insurance? 

Yes, we offer renters insurance that covers any damage or loss. This coverage is in addition to your lease. 

Is insurance required for my stored items?

While not mandatory, we strongly recommend that you insure your belongings. We offer affordable insurance options, or you can use your own provider.

How do I make payments for my storage unit?

Payments can be made online through our secure portal, by mail, or in person at our facility. We accept major credit cards, checks, and cash.

Do the storage units have alarms?

Yes, our secure units are equipped with alarms that will alert management about any unpermitted access to your storage unit. 

Does the facility have security cameras?

Yes, our facility is monitored 24-7 with unit alarms and security cameras assuring that your belongings are safe and secure at all times. 

Do I need to provide a lock?

Yes, you will need a lock to secure your storage unit. We offer locks for sale if you don’t have one.

Are there any items I cannot store?

Yes, you cannot store explosives, flammable or other hazardous materials in your storage unit. You are also prohibited from storing contraband or stolen property. Anything that is illegal to possess by state, local or federal regulation cannot be in your unit. If you're unsure about an item, please contact us for clarification.